Definitions
For the purposes of this Disclaimer:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to MYHOME 1980 SDN. BHD.
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the MYHOME 1980 SDN. BHD., accessible from myhome1980.xyz
● “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Shipping Coverage
The Company currently provides shipping services within Malaysia only.
We do not offer international shipping at this time. Any Orders placed with delivery addresses outside Malaysia will not be processed or fulfilled.
Shipping Fees
We are pleased to offer free shipping on all Orders within Malaysia.
There are no additional delivery charges regardless of order value, product type, or delivery location within Malaysia.
Order Processing Time
All Orders are processed within a reasonable timeframe after payment confirmation.
Orders are typically processed within 1–3 business days, excluding weekends and public holidays. Once processed, Orders will be prepared for shipment.
Delivery Timeframe
The estimated delivery time for all Orders is within 7 business days from the date of shipment.
Please note that delivery times are estimates and may vary depending on factors such as:
- Delivery location within Malaysia
- Courier service operations
- Weather conditions or unforeseen logistical delays
No Overnight or Express Shipping
The Company does not provide overnight, same-day, or express delivery services.
All Orders are shipped using standard delivery methods only. Customers are advised to plan their purchases accordingly.
Delivery Areas
We deliver to all accessible regions within Malaysia, including:
- Peninsular Malaysia
- Sabah
- Sarawak
Delivery availability may depend on courier service coverage in certain remote or rural areas.
Shipment Confirmation
Once Your Order has been shipped, You may receive a shipment confirmation via email or through the Service, if applicable.
Tracking information may be provided depending on the courier service used.
Delays and Exceptions
While the Company strives to meet the stated delivery timeframe, delays may occur due to circumstances beyond our control, including but not limited to:
- Public holidays or peak seasons
- Courier service disruptions
- Natural disasters or adverse weather conditions
- Incorrect or incomplete delivery information provided by You
The Company shall not be held liable for delays caused by such factors.
Failed Deliveries
If a delivery attempt is unsuccessful due to reasons such as:
- Incorrect address
- Recipient unavailable
- Failure to respond to courier
The courier may attempt redelivery or return the parcel according to their policies. You are responsible for ensuring that accurate delivery details are provided at the time of Order.
Change of Shipping Address
Requests to change the shipping address must be made before the Order is shipped.
Once the Order has been dispatched, we may not be able to modify the delivery address.
Responsibility Upon Delivery
All risk of loss or damage to the Goods passes to You upon successful delivery.
You are advised to inspect the package upon receipt. If there are any visible issues with the packaging, please report them promptly.
Contact Us
If You have any questions about this Shipping Policy or Your Order, You may contact Us via the Service:
myhome1980.xyz